Refund Policy

Last Updated: October 12, 2026

At Georgiahardingeshop, we want you to feel confident and comfortable in every T-shirt you purchase from us. If you are not completely satisfied with your order, we provide a clear, fair, and transparent return and refund process for all purchases placed on Georgiahardingeshop.com.

Return Window

We offer a 30-day return policy. You have 30 calendar days from the date your package is marked as delivered by the carrier to request an authorized return. Return requests submitted after this 30-day period cannot be accepted for returns or refunds.

Return Eligibility Requirements

To qualify for an approved return, your T-shirts must meet the following apparel standards:

  • The garment must be in its original, unworn, unwashed, and unaltered condition.

  • All original product hangtags, packaging bags, and garment labels must remain attached and intact.

  • Items showing any signs of wear, makeup stains, deodorant marks, pet hair, perfume odors, or detergent scents are strictly non-returnable.

  • You must provide a valid proof of purchase or your original Georgiahardingeshop.com order number.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Custom-printed, personalized, or made-to-order graphic apparel.

  • Items clearly designated as "Final Sale" or clearance items.

  • Gift cards.

How to Initiate a Return

Please follow these steps to begin a return:

  1. Submit a Request: Contact our customer care team by email at support@georgiahardingeshop.com or call +1 317-771-1616. Include your order number, the item(s) you wish to return, and the reason for your request.

  2. Receive Authorization: Once reviewed, our team will issue an official Return Merchandise Authorization (RMA) number along with packaging instructions and our designated return facility address.

  3. Pack and Ship: Securely place the unworn T-shirt in its original protective packaging, seal it in a durable poly mailer or box, and clearly write the RMA number on the exterior label.

Please note: Items returned without prior written authorization and a valid RMA number will be rejected at our receiving facility and returned to sender.

Return Shipping Costs and Restocking Fees

  • Defective, Damaged, or Incorrect Items: If you receive a damaged garment, misprinted graphic, or the wrong size/style due to our error, Georgiahardingeshop covers all return shipping expenses and will provide an immediate replacement or full refund at zero additional cost.

  • Customer Remorse Returns: If you change your mind, ordered the wrong size, or no longer want the item, the customer is responsible for the actual return shipping postage with tracking.

  • Restocking Fee: Customer remorse returns are subject to a 15% restocking fee (to cover handling, manual garment re-inspection, folding, and inventory restocking), which will be deducted from your total refund amount.

Damaged, Defective, or Incorrect Items Upon Arrival

Please inspect your garments promptly upon delivery:

  • If an item arrives with printing defects, fabric tears, open stitching, or transit damage, contact our support team within 48 hours of delivery at support@georgiahardingeshop.com.

  • Attach clear photographs showing the shipping label, packaging, and the specific flaw or garment tag.

  • Our support team will review your claim within 1 to 2 business days and arrange a prompt replacement or full refund.

Refund Process and Timelines

Once your return arrives at our facility, our quality team will inspect the item within 3 to 5 business days to confirm its unworn, original condition:

  • Approval Notification: You will receive an automated email notifying you whether your return has been approved or rejected.

  • Refund Issuance: Once approved, your refund (minus the 15% restocking fee for remorse returns) will be processed automatically to your original payment method.

  • Posting Time: It typically takes 3 to 7 business days for your banking institution or credit card provider to post the refund to your account statement.

Exchanges

Due to rapid turnover across apparel sizes and graphic drops, we do not provide direct item exchanges. If you need a different size, color, or graphic print, please initiate an authorized return for your original unworn shirt and place a new order on Georgiahardingeshop.com once approved.

Contact Information

For any questions regarding sizing, fabric specifications, returns, or refunds, please reach out to our team:

  • Brand Name: Georgiahardingeshop

  • Website: Georgiahardingeshop.com

  • Business Address: 5115 Mathews Ave, Indianapolis, IN 46227-4255, United States

  • Customer Support Phone: +1 317-771-1616

  • Customer Support Email: support@georgiahardingeshop.com

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time / ET)